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At Kerching Casino we strive to offer the very best customer support, helping to make your gaming experience with us as enjoyable as possible in a safe and secure online environment. Please follow the links below for information.

If you need assistance, try first reading the Getting Started or Frequently Asked Questions pages. Here you'll find answers to many general questions. If you are unable to find the answer to your question please Contact Us.

Login Problems

If you have forgotten your password, please follow this link to recover your login info. For any other difficulties you may experience while logging in, please Contact Us.

Responsible Gaming

At IGT we want you to have an entertaining gaming experience. That's why we ask you to play responsibly. Gaming can be great fun, provided you stay in control.

System Requirements:

IE 6.0 and above
Firefox 2.0 and above

Flash 10 and above

Operating System (any of the following)
WinXP and above

Hardware Minimum
Intel® Pentium® III 1.3 GHz or faster processor
Most AMD processors
512MB of available RAM
128MB of VRAM

Screen Resolution
1024 x 768 or higher

Optimal Play Requirements
For an optimal play experience, follow the minimum system requirements shown above, plus the following hardware:

Hardware Minimum
2.0 GHz or faster processor
1GB of available RAM
1GB of free hard drive space

If you encounter problems accessing the site, please contact our Customer Service team.



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Customer Care Call 0845 345 4941 Text CASINO to 88821